FAQs
DO YOU SEND A PROOF BEFORE PRINTING AND SHIPPING?
We sure do! A proof is always emailed within 2-3 business days of receiving payment. We want to be sure you think it is perfect!
CAN I SEE WHAT MY PRINT WILL LOOK LIKE BEFORE PLACING AN ORDER?
Unfortunately we just don’t have the time to design ‘potential orders’. With that being said, we do email a proof for approval prior to printing/shipping and you are more than welcome to make any changes at that time.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We use Visa, Mastercard, Apple Pay and Paypal to accept most of our payments.
DO YOU OFFER ANY DISCOUNTS WHEN ORDERING MULTIPLE PRINTS?
Yes! We offer bulk pricing on apparel starting at quantity of 12. Send us an inquiry and we will provide you with a quote.
WHAT IS YOUR TURNAROUND TIME?
Proofs will be emailed to you within 2-3 business days of receiving your payment. Once you have approved your proof, it will be mailed out within 1-5 business days after that. We always send an email letting you know when it will go out in the mail and when you can expect to receive it.
HOW LONG DOES SHIPPING TAKE?
Shipping times (as per Canada Post) are:
~Orders ship within 7 business days
~Within Canada: 3-5 business days
~to the U.S.: 6-8 business days
~Elsewhere: 10-14 business days.
*PLEASE NOTE: that prints are shipped VIA EXPEDITED MAIL and are trackable. If you need your order in a hurry and would like it PRIORITY, send us an email to receive a shipping quote.
*Please note, all items are handmade to order. If the Priority Shipping option is selected the order will be delivered in 1 to 3 business days after the processing time.
WHAT ARE YOU RETURN/EXCHANGE POLICIES?
As each apparel is made upon order, we do not do refunds for all graphic apparels and customs. We will exchange your order however customer is responsible for returning and paying the new shipping cost. Please make sure your sizing is in accordance with the sizing charts. If you are unsure of sizing, contact us and we will be able to provide more information. Additional Note: If you have received an item that is defective in any way please contact us upon receipt of your item so that we can make arrangements for a new item. We pride ourselves on high-quality products and quick responses.
